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Deposit to Teller Till

Overview

The Deposit to Teller Till feature processes customer cash and check deposits at teller stations, crediting customer accounts while increasing till balances and recording complete transaction details.

What It Does

Handles customer deposit transactions by accepting cash or checks, validating deposit details, crediting customer accounts, updating till balances, and generating receipts with full audit trails.

Business Value

  • Customer Service: Core banking transaction capability
  • Revenue Generation: Increases bank deposits
  • Accuracy: Reduces manual errors with validation
  • Efficiency: Fast transaction processing
  • Compliance: Meets regulatory documentation requirements

Who Uses This Feature

  • Tellers: Process customer deposits
  • Customers: Make deposits to accounts
  • Branch Supervisors: Review large deposits
  • Compliance Officers: Monitor deposit patterns

Key Capabilities

  • Accept cash and check deposits
  • Support multiple currencies
  • Credit savings, checking, loan accounts
  • Validate account status and limits
  • Generate customer receipts
  • Record denomination breakdown
  • Flag large or suspicious deposits
  • Split deposits across accounts

How to Use

  1. Customer presents cash or checks
  2. Search and select customer account
  3. Verify account is active
  4. Enter deposit amount
  5. Record denominations (cash)
  6. Add deposit slip reference
  7. Verify customer identity if required
  8. Submit transaction
  9. Print receipt for customer
  10. Provide receipt and confirmation

Common Use Cases

  • Cash Deposit: Customer deposits cash to savings
  • Check Deposit: Process check into checking account
  • Loan Payment: Deposit toward loan balance
  • Multi-Account: Split deposit across accounts
  • Business Deposit: Large commercial deposit

Important Considerations

  • Verify customer identity for large deposits
  • Check daily deposit limits
  • Hold periods may apply to checks
  • Large cash deposits trigger reporting
  • Account must be active and unrestricted
  • Till must have capacity for cash deposits

Integration with Other Processes

Works with:

  • Account management systems
  • Anti-money laundering (AML) monitoring
  • Daily reconciliation
  • Receipt generation
  • Transaction reporting